Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and related services (collectively, the “Service”) operated byBrilliminds FZC (License No. 4306832), a company registered in the Sharjah Publishing City Free Zone, United Arab Emirates, with its registered office at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, postal code 519285 (“we”, “us”, “pdfs.build”). By creating an account, clicking to accept, or using the Service, you agree to these Terms. OurPrivacy Policy, Refund Policy, and, where applicable, Data Processing Addendum are incorporated into these Terms.

Eligibility

You must be at least 18 years old and able to form a binding contract in your jurisdiction. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Accounts

You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.

Acceptable use

You agree not to misuse the Service. For example, you must not:

• Violate applicable law or infringe others’ rights;
• Attempt to probe, scan, or test the vulnerability of our systems without authorization;
• Overload, disrupt, or interfere with the Service or other users;
• Use the Service to generate unlawful, harassing, deceptive, or malicious content;
• Reverse engineer the Service except where law forbids this restriction;
• Circumvent rate limits, billing, or access controls.

We may suspend or terminate access for conduct that we reasonably believe violates these Terms or creates risk for the Service or third parties.

Your content

You retain rights to materials you submit (“Customer Content”). You grant us a worldwide, non-exclusive, limited license to host, copy, process, transmit, and display Customer Content only as needed to provide, secure, troubleshoot, and support the Service, comply with law, and follow your instructions. You represent that you have the rights and lawful basis needed to submit Customer Content and instruct us to process it.

Do not submit special-category, health, financial-account, government-identification, children's, export-controlled, or other regulated data unless we have agreed in writing that the Service and relevant providers are suitable for it. You are responsible for notices, consents, and configuring access to Customer Content.

AI features

AI outputs are probabilistic and may be inaccurate, incomplete, offensive, non-unique, or similar to third-party content. We do not promise that an output is correct or non-infringing. You must review outputs before use, obtain any required rights, and must not rely on them as legal, medical, financial, or other professional advice. You are responsible for disclosures or labels required when publishing AI-generated or manipulated content.

We do not use Customer Content to train AI models developed by us. AI gateways and model providers receive request content as described in the Privacy Policyand Subprocessor List; their processing depends on the selected feature, route, and our applicable provider terms.

Billing & Merchant of Record

Paid plans, taxes, and renewals are described at checkout or in your order. All payments are processed by our Merchant of Record, Polar Software, Inc. Polar is the seller of record for all purchases and handles payment processing, applicable sales-tax calculation, collection, reporting and remittance, and buyer invoices and receipts. All purchases are subject toPolar's Buyer Terms.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time from your account settings or by contacting us at [email protected]. Cancellation takes effect at the end of the current billing period.

We may change pricing with reasonable notice. Price changes apply at the next renewal; they will not affect your current billing period.

For refund details, see our Refund Policy.

Plan limits and public sharing

Plans may include limits such as monthly PDF renders, AI credits, published templates, rate limits, or access to the REST API. Unless stated otherwise, PDF renders from the application, MCP, authenticated forms, automations, and the REST API count toward the same monthly render quota for your organization.

When you publish a template, create an authenticated form, or generate a public share link for a rendered PDF, anyone with the public document link may access that document until you revoke access, the link expires, or the Service removes it under these Terms. Do not place confidential or regulated information in public links unless you are authorized to share it.

Illegal or infringing content notices

To report content made available through the Service, email[email protected]. Identify the exact URL or location, explain why you believe the content is illegal or infringes your rights, identify the applicable legal right where possible, include supporting information, your name and email address (unless law permits anonymity), and a good-faith statement that the notice is accurate. We may remove or restrict content, preserve evidence, or suspend accounts where reasonably necessary, and may notify the affected user subject to legal and safety limits.

Third-party services

The Service uses or integrates with hosting, AI, identity, billing, search, and other services. Our providers are listed in the Subprocessor List. Independent third-party services may apply their own terms and privacy policies. We are not responsible for a third-party service you choose to connect, except where applicable law provides otherwise.

Data protection

Our Privacy Policy explains processing for which we are a controller. If you use the Service for an organization and we process Customer Personal Data on its behalf, the Data Processing Addendum applies. If there is a conflict about that processing, the DPA controls.

Suspension, termination, and data

You may stop using the Service or cancel a subscription at any time. We may suspend or terminate access for a material breach, security risk, non-payment, legal requirement, or discontinuation of the Service. Where practical and lawful, we will give notice and an opportunity to cure. On termination, your right to use the Service ends; provisions that by their nature should survive do survive. Export Customer Content before closing your account. Deletion is handled as described in the Privacy Policy and DPA.

Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PDFS.BUILD AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100).

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for fraud or wilful misconduct and, where applicable, death or personal injury caused by negligence.

Mandatory consumer rights

If you are a consumer, the disclaimers, indemnity, governing-law, and liability terms apply only to the extent permitted by the mandatory law of your country. Nothing in these Terms limits statutory rights that cannot be waived, including applicable withdrawal, conformity, remedy, and local-court rights. See the Refund Policy for our additional contractual guarantee.

Indemnity

If you use the Service as a business, you will defend and indemnify us against third-party claims arising from your Customer Content, unlawful misuse of the Service, or material violation of these Terms, to the extent permitted by law.

Governing law

These Terms are governed by the laws of the United Arab Emirates, specifically the Emirate of Sharjah, without regard to conflict-of-law rules. If you are an EU/EEA consumer, nothing in these Terms affects your statutory rights under applicable consumer protection laws of your country of residence or your right to bring a claim in a court available under mandatory law. Otherwise, the courts of Sharjah, United Arab Emirates have exclusive jurisdiction.

Changes

We may modify these Terms by posting an updated version. For material changes, we will provide reasonable email or in-product notice where required and state when the changes take effect. Changes apply prospectively. If you do not agree, stop using the Service before the effective date.

Contact

Questions about these Terms: [email protected]. See ourLegal Notice for company and licensing details.